Evolving from Products to Platforms for Greater Resilience

This is one of a series of articles on business and platform resilience, and how Skience is helping wealth management firms not just survive this global event but thrive in both virtual and face-to-face environments.

As a result of the 2020 global pandemic and resulting world-wide social distancing policies, financial services companies have moved to virtual work environments at an unprecedented rate, and gaps in technology and processes for managing work remotely have been exposed. Whether  trying to maintain close communication with clients, open new accounts and process business, or offer secure electronic signature experiences, many firms over the past few months have been diligently looking for the right point-to-point solutions to be able to continue to operate in a remote state.

But does it make sense for companies to adopt standalone product solutions to solve their digital challenges? As firms begin to adapt to the new normal, it is a good time to consider investing in a holistic system to handle both their short-term and long-term business needs.

At Skience, we believe that what our industry needs more than product solutions are flexible, scalable, integrated platforms that provide a seamless, end-to-end digital experience in a secure virtual environment. Platforms offer advantages that even the most sophisticated products do not.

The Platform Advantage

Best-in-class products can offer great solutions for individual issues. But technology moves at such a rapid pace that products can become obsolete much quicker than ever before. Data captured within a standalone product is limited to that environment—limiting its usefulness. In this new era of work, technology platforms offer our industry an entire ecosystem of integrated solutions to meet the virtual operational needs of firms now, as well as the changing needs of firms as they grow and scale over time.

At Skience, we’ve built a wealth management platform that enables advisors to be more productive, while improving back office efficiency and transparency across the organization. Built on the Salesforce CRM platform, Skience intertwines client relationship management with operational activities, all within a single pane of glass. Skience offers data aggregation and deep integrations, allowing information to flow bi-directionally from the CRM to integrated platforms and products for proposal generation, financial planning, new account opening, e-signature, and document storage. Both Salesforce and Skience are managed platforms—updated with new features and functionality several times a year—so they offer companies future-facing advanced technology and security necessary in a virtual environment.

As your firm navigates the challenges presented by the 2020 global pandemic and then charts a new course back to work, consider Skience as your technology partner in this endeavor.

Click here to learn more about how the Skience Platform enables businesses to stay resilient in a time of change.